HR Operations team lead – BNP Paribas is looking for a change driver to build a Nordic HR Payroll Operations team
About BNPP in the Nordics
BNP Paribas is the global bank with the strongest presence on the ground in the Nordic region. We have close to 900 employees based locally in the Nordics and offer our clients a wide range of services through our business units; BNP Paribas Corporate and Institutional Banking, Arval, BNP Paribas Asset Management, Alfred Berg, BNP Paribas Cardif, BNP Paribas Factor, BNP Paribas Leasing Solutions, and BNP Paribas Personal Finance.
BNP Paribas Corporate & Institutional Banking (CIB) offers corporates, institutions and public-sector clients a wide range of services from daily banking to value-added products and sophisticated investment banking solutions.
About this opportunity
We are looking for a highly skilled HR operations team lead for the Nordic Region. This is a unique opportunity for an experienced HR expert to run an organizational and process development project where you will build and lead our HR operations, ensuring a seamless and efficient employee experience. We are on a journey and with our commitment to innovation, technology and diverse workforce this role is an opportunity to make a significant impact in shaping the Nordic HR operations as well as transforming the way we support our talented professionals.
You will be responsible for running the payroll and ensuring an accurate and efficiently processed administration for the Nordics. Your initial key focus will be to develop, lead and drive the implementation of a Shared Service Center (SSC) for BNPP in the Nordics covering all our business units.
In this role you will be the heartbeat in our HR operations, ensuring everything runs smoothly day-to-day. You will be the go-to person for managers and employees providing essential support and making a real difference in their employee work experience. The role requires that you are structured, have an eye for details, are able to prioritize and that you can work efficiently under pressure. To be successful you have a background in HR administration and payroll and it is beneficial if you have experience from a similar team manager role and/or HR Business Partner role to be able to contribute to the overall HR agenda.
The role is located in Stockholm reporting to Head of HR Nordic Territory.
Main scope of the role:
- Articulate and implement a Nordic Payroll SSC set-up and drive its execution
- Lead HR Operations in alignment with the Nordic People agenda
- Responsible for processing monthly payroll, including bonus and employee benefits
- First point of contact and responsible for pension and insurance administration
- First point of contact and contract owner for our payroll vendor and other vendors i.e tax advisors
- Responsible for HR administrative tasks allocated to the SSC
- Ensure integrity and accuracy of HR data in HR systems
- Responsible for pre-employment screening and other onboarding tasks
What you will do
- Establish and lead the HR operations and payroll team creating an SSC in the Nordics. The set up of an SSC will transform our ways of working as well as shaping the Nordic HR operations. Together with the team you will be responsible for the entire employee life cycle including areas such as on- and offboarding, compensation and benefits, payroll process, time reporting etc
- Lead a small team of payroll administrators in the Nordics and promote our culture of collaboration and teamwork, along with agility, entrepreneurship, innovation, and efficiency.
- HR Administration; lead and streamline daily HR operations ensuring compliance with company policies and labor laws across the region
- Payroll: Point of contact to the payroll provider and ensure payroll receives the information needed to ensure the pay out of the correct salaries in a timely manner across the Nordic countries. Managing the vendor relationship including contract management and execution of vendor governance. Point of contact for Finance teams and external parties, ensuring timely and correct delivery of payroll reporting
- Time and absence management follow up, including time registration, holiday and absences.
- Recruitment and onboarding: Support on- and offboarding processes
- HR system and HR related portals: Maintain accurate employee records and ensure correct internal and external reporting. Administration of various HR related portals for e.g pension, time reporting etc
- Policy and process implementation: Develop, implement and maintain HR policies and processes.
- Drive initiatives in payroll and compensation and benefits related matters
- Lead good cooperation with the various vendors related to HR Operations as well as ensuring active collaboration with our finance team and HR stakeholders.
- Employee Support: Offer guidance and support to managers and employees on HR related matters
- Is responsible for performing permanent control of all activities within the scope
Relevant experience and requirements
- Knowledge and experience in payroll and HR Administration is required
- Experience from having worked within a broad HR operations role across multiple countries, preferably with one or several of the Nordic countries in scope
- Proven team player and leader of smaller team and virtual leadership experience
- Value creation through thought leadership in combination with deep expertise in payroll and from implementing an SSC
- Relevant change management experience
- Confident and experienced in managing HR IT systems
- University degree within HR or other relevant areas
- Preferably Scandinavian languages as native tongue and fluent in English
Hiring Manager
Louise Öhagen, Head of HR Nordic Territory
HR Business Partner: Astrid Melby
Are you interested in knowing more about the position?
Please contact HR Business Partner Astrid Melby astrid.melby@bnpparibas.com or Louise Öhagen louise.ohagen@bnpparibas.com
Diversity Statement
As the Bank for a changing world, we truly believe that promoting diversity makes it better. We welcome all talents and empower them to prosper in an inclusive workplace. Join us and bring your full self to work with your own experience and identity!
Alfred Berg is looking for a Financial Controller for Fund Accounting
Alfred Berg Asset Management is a well-known Nordic Asset Manager with over 160 years’ experience in the Nordics. We are specialized in managing and distributing Nordic Assets with strengths in the local presence, the Nordic collaboration, and the global range. Alfred Berg is owned by some of the employees and BNP Paribas Group which is a top-tier European and international banking establishment with a sustainable focus. The total capital we are managing at Alfred Berg Asset Management is approximately NOK 275 billion. The offices are established in Oslo and Stockholm with 57 and 10 employees respectively. Your workplace will be at the Stockholm or Oslo office within the Finance team which consists of 8 employees.
Alfred Berg is looking for a Fund Accounting Controller with an interest in accounting, securities and IT. As a Fund Accounting Controller, you will contribute with reporting and follow-up of both the Norwegian and Swedish funds. You have a strong interest and understanding of accounting and can quickly familiarize yourself with accounting processes. The Fund Accounting team will work to improve the work processes in the future. This is a varied and professional role with exciting challenges.
Your tasks:
- Accounting reconciliations of funds
- Prepare half-yearly and annual reports
- Contact and follow-up with the auditor
- Reporting to public authorities, large institutional clients and management
- Follow-up and further development of accounting processes
- Ad-hoc reporting/analysis as needed
Your qualifications:
- Relevant experience in accounting, preferably in securities
- Academic background in finance, accounting, economics or IT
- You have an excellent understanding of systems and the ability to quickly learn new systems and processes
- Excellent skills within the MS Office applications (Excel, Word and more)
- You have expertise from Phyton, SQL, Power BI or similar
- Solid knowledge of written and spoken English and a Nordic language, as our business language is Norwegian, Swedish and English
We expect you to be structured, analytical, accurate and have a good understanding of numbers. You ensure that projects and work tasks are started, followed up and completed. You are curious about changes and enjoy problem-solving. As a colleague, you are helpful and able to collaborate both locally and internationally. This role requires a high level of integrity.
We offer:
At Alfred Berg, you participate in a varied range of tasks and stimulating projects. We work in a dynamic environment, characterized by an international context and collaboration between colleagues in different departments. We have a flat organizational structure, where there is room for everyone regardless of age, sexual orientation, religion and gender. As an employee, you will get particularly good insurance and pension terms and take part in a bonus scheme. You can look forward to social events and new facilities at Hovslagargatan 3 in Stockholm or Aker Brygge in Oslo.
Application Process:
Register your application on our recruitment page B.Welcome.
The application deadline is 23. October 2024.
If you have any questions, please contact HR Associate Rikke Aas Jacobsen, by e-mail hr.no@alfredberg.com or +47 91632363.
We look forward to hearing from you.
About BNPP:
BNP Paribas is the European Union’s leading bank and key player in international banking. We operate in 63 countries and have nearly 183,000 employees globally.
Our mission is to contribute to a responsible and sustainable economy by financing and advising clients according to the highest ethical standards. We offer secure, sound and innovative financial solutions to individuals, professional clients, corporates and institutional investors while striving to address the fundamental challenges of today with regard to the environment, local development and social inclusion.
About BNPP in the Nordics
BNP Paribas is the global bank with the strongest presence on the ground in the Nordic region. We have close to 900 employees based locally in the Nordics and offer our clients a wide range of services through our business units; BNP Paribas Corporate and Institutional Banking, Arval, BNP Paribas Asset Management, Alfred Berg, BNP Paribas Cardif, BNP Paribas Factor, BNP Paribas Leasing Solutions, and BNP Paribas Personal Finance.
BNP Paribas Corporate & Institutional Banking (CIB) offers corporates, institutions and public-sector clients a wide range of services from daily banking to value-added products and sophisticated investment banking solutions.
Mission:
* Acting as the single point of contact for BNPP Complex Centralized clients
* Deliver and ensure high quality of service, support and client satisfaction.
* Play a key role in understanding the client’s business and become an advisor to evolve the client Cash Management setup
Objectives:
* To provide the best client satisfaction possible
* To maintain the high-level standards of excellence of the BNPP Cash Management Servicing
Responsibilities:
To ensure a customer-experience driven daily servicing:
* Offer a positive experience to the client
* Understand client requirements to simplify requests in coordination with all business partners and internal teams
* Manage the “Selfcare” promotion to the client, as part of the bank’s digitalization project
To coordinate with CMCC Business Incident Communication team or local Incident Manager if there is any and Cash Customer Analyst for communicating with the client on Cash Management incidents:
* Identifying and alerting the clients, measuring the importance of the impacts
* Informing and communicating regularly until the end of the issue
* Creating a post-incident plan in liaison with local Incident Manager if there is any and acting according to it
To guarantee client’s satisfaction and client’s satisfaction improvement:
* Be an active member of the Account Manager community to share and learn best practices
* Continuously build a network to facilitate tasks that involve multiple countries/ stakeholders
* Be the external single point of contact (for the client)
* Be the internal single point of contact (for any BNP Cash Management stakeholder acting on the client)
* Measure the client satisfaction with all servicing departments
* Organize and lead client meetings on Cash Management related topics
Manage the client pain points:
* Ensure coordination of all stakeholders to solve any Cash Management related projects
Take in charge post-implementation projects:
* Manage client post implementation projects (scoping, planning, technical specification, testing, go live)
* Responsible for implementing and supporting clients across all electronic banking channels in alignment with the support teams
* Completion of all legal documents
* Ensure billing has been adequately set up
* Manage all testing requirements as part of the implementation process and co-ordinate internal resources
Provide end-to-end support of electronic channel solutions in close collaboration with the local & transversal team:
* Host high-quality training sessions (via WebEx or face-to-face) to clients on the usage of the bank’s proprietary online banking platform to ensure autonomy of users and reduce the number of day-to-day queries thereafter
* Provide expert and informed guidance to clients on testing of payment files from a formatting, payment scheme and regulatory perspective, troubleshooting and resolving any failures
* Co-ordinate and work alongside the Local & Transversal team on matters related to e-banking and other products & processes covered by the Local & Transversal team
* Active interaction with Cash Management Competence Centre to ensure that product knowledge is kept up to date at all times
Support Cash Management Sales:
* Participate in meetings with prospective clients alongside Front Office teams and Head of Cash Management to present the bank’s proprietary online banking platform and act as point of reference/expertise on all matters relating to the bank’s e-channels product suite
* Actively participate in RFIs/RFPs
Raised product development or improvement suggestions, as well as sharing feedback from clients on the bank’s CM product offering
Create and continuously update a client product and services map of current services, technical setup and key internal and external stakeholders
Knowledge and functional / technical expertise:
* Understanding of BNPP Group Organization
* Usage of all Cash Management related business applications
* Completion of BAU Cash Management products
* Excellent technical knowledge of payment/reporting file formats, e.g. ISO20022 (pain and camt), SWIFT (MT101, MT940/942), Local Channel
* Understanding of different types of domestic and cross-border cash management and liquidity management products
* Good understanding of domestic and cross-border payments types, e.g. ACH vs RTGS, settlement processes and methods
* Cash Management risks and procedures
* Project management methodology (problem clarification, meeting organization, presentation, reporting)
* Proficient in the use Microsoft Office
Soft skills/mindset:
* Excellent analytical and problem-solving skills
* Excellent communication skills both verbal and written
* Ability to communicate in English (fluently) and any other language is a plus
* Ability to communicate in the local language
* Be customer experience driven
* Excellent organizational skills and time management skills
* Ability to take initiative
* Ability to work as a team and share information with colleagues
* Be proactive and continuously improve your knowledge of Cash Management products and services
Diversity Statement
As the Bank for a changing world, we truly believe that promoting diversity makes it better. We welcome all talents and empower them to prosper in an inclusive workplace. Join us and bring your full self to work with your own experience and identity!